Privacy Policy

Integrity LED ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at integrityled.info (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

We may collect the following categories of information when you interact with our Site:

• Contact information — name, email address, phone number, and company details you voluntarily provide through our contact form, quote requests, or when you email us directly.
• Order information — shipping address, billing details, and product selections you submit during checkout to fulfill orders.
• Project details — fixture schedules, quantities, takeoffs, or specifications you share so we can prepare pricing and submittals.
• Usage information — pages visited, referring sites, and device or browser information collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, prepare quotes, and prepare project submittals.
• Process and fulfill orders placed through our Site.
• Provide customer and contractor support.
• Improve our Site, products, and services.
• Comply with applicable legal obligations.

We do not sell your personal information to third parties. We may share information with service providers who help us operate the Site and fulfill orders (such as payment processors and shipping carriers), and as otherwise required by law.

3. Cookies and Tracking

Our Site may use cookies and similar technologies to remember preferences, understand how the Site is used, and improve your experience. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

4. Chat and Form Submissions

When you use our live chat or contact form, the information you submit is routed to our team and the customer-relationship tools we use to manage inquiries. Do not share sensitive financial documents, Social Security numbers, or other private identifiers through the chat or basic contact form.

5. Data Security

We take reasonable measures to protect your information using industry-standard safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You may choose not to provide certain information, though doing so may limit our ability to respond to requests or fulfill orders. You can request access to, correction of, or deletion of your personal information by contacting us using the details below.

7. Children's Privacy

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes take effect indicates your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Integrity LED LLC
12370 Potranco Rd
Ste 207 #576
San Antonio, TX 78253